I had a custom make competitive dress made by Latino. I am very unhappy with their product. The pattern on the dress was made totally different from the photo and was poorly attached on the dress. After paying the postage for sending back the dress to fix the problem, it did not fix the problem but ended with two different sleeve shape. I contacted them via email many times and called them as well but they still did not want to fix it. Never never use them, even it highly rated on e-bay!

Sunny

I feel for you! I ordered a smooth gown from Rainbow Shui. I asked IS THE MATERIAL color "EMERALD" GREEN LIKE GRASS? They told me yes. Who new China has Kentucky Blue Grass!?! The dress is TEAL. On top of that none of the teal colors match, the satin skirt, the body of the dress or the sheer sleeves. I did not have the dress stoned, I prefer to do my own stone work. The body of the dress is covered in glue marks.

They ended up telling me to pick a different dress and they would make it for me for free.

With the TEAL smooth gown I ended up getting sheer black stretch material to put over the torso of dress. This lets the sleeves blend in much better. I just have to sew on my appliques and get the dress stoned, but WHAT a mess!!

I have a dress maker that I take photos of the dresses I like to her along with the material and she can recreate them. I got caught up this time in the photo and the price listed. What came was NOT the same!

Ballroomchick,

Thank you for sharing your story. It was good to hear that they willing to compensated you with a new free dress at the end. I just called my credit card centre, after 50 days of waiting, they told me they got my refund (total amount I spent on the dress and postage fee) and deposited to my account!

I guess getting the dress make from Overseas (Asia countries) is cheaper but it is not easy. What I learnt was: make sure to lodge any problem with the dress straight away to Paypal, ebay or credit card, let them to chase the seller. Do not delay.

I want to make couple more competition dresses but not sure where I should get it make after my last experience. Surely the price is more affordable than local dressmaker from Asia countries. Have you found another dressmaker to make your dress now?

Regards

Sunny